CONTACT US
Get In Touch with Us
While we are always thrilled to hear from our awesome customers and guests, please be sure to see if your question has already been addressed by checking our easily searchable help center
For all order-related inquiries, the swiftest option is to contact us directly via live chat or email at [email protected], or you may submit the form below (all fields required).
Address
G20, Pace Shopping Mall, Model Town Link Road, Lahore
Phone
+92 339 8885955
Frequently asked Questions
Your order will typically arrive within 3 to 4 days. We strive to ensure a fast and efficient delivery process to get your items to you as soon as possible.
You can return items within 14 days of receiving your order, as long as they are in original condition.
To change your shipping address, please contact our customer support team as soon as possible with your order details. If your order is still processing, we can update the shipping address for you. If it’s already shipped via Post Ex or Insta World, we may not be able to make changes.
You can track the status of your order using the tracking number provided in your confirmation email. Simply visit the Post Ex or Insta World tracking website, enter the tracking number, and you’ll be able to see the real-time status of your shipment.
You can receive customer support by reaching out to us via email or WhatsApp. Feel free to contact us, and we’ll assist you with your queries or issues.
If you entered an incorrect shipping address, please contact our customer support team as soon as possible via email or WhatsApp. We’ll assist you in updating the address before your order is shipped.
We currently only ship to Pakistan. If you’re located within Pakistan, you can place your order with us, and we’ll ensure it’s delivered to your address. For any further inquiries, feel free to reach out!
It depends on the size and type of your order. If you’ve ordered multiple items, they may come in separate packages to ensure safe delivery.